Who we are
www.elchi.io and its documentation at www.elchi.io/docs/ are run by Cloud Native Teknoloji Bilişim ve Danışmanlık Ticaret ve Sanayi Anonim Şirketi (“CloudNativeWorks”, “we”), which builds Elchi. We are the controller of the personal data described in this notice.
- Registered address
- Aziziye Mah. Vali Doktor Reşit Sk. No: 6 İç Kapı No: 1, Çankaya / Ankara, Türkiye
- Tax office / tax ID
- Hitit · 2111569107
- Contact
- info@profelis.com.tr
This notice covers this website only. The Elchi software you install runs in your own infrastructure; its documentation describes what it stores.
At a glance
- Browsing the site needs no account, and we do not ask who you are.
- Analytics and the live chat set cookies only if you accept them in the cookie banner. Rejecting is as easy as accepting, and you can change your choice at any time.
- We only receive personal data you choose to send us: an e-mail, a phone call or a chat message.
- We do not sell your data and we do not add you to a mailing list.
What we collect, why, and on what basis
Visiting the site
The site is hosted on GitHub Pages. To serve and protect it, GitHub may record technical data such as your IP address, the pages requested, the time and your browser’s user agent. We do not receive these logs; GitHub processes them under its own privacy statement.
Each page also fetches the list of current Elchi releases from archive.elchi.io, which is hosted on GitHub Pages as well, so the same kind of technical data reaches GitHub.
Google Tag Manager (container GTM-5G5WC537) is not loaded until you accept cookies. Before that, no request goes to Google from our pages, so Google receives nothing about your visit. After you accept, Tag Manager is loaded from Google’s servers and Google receives your IP address and the page address.
Legal basis: our legitimate interest in delivering a working, secure website.
Analytics (only with your consent)
If you accept, tags loaded through Google Tag Manager may measure how the site is used (pages visited, referrer, device and browser type) so we can see which pages help visitors. On 13 November 2026 our Tag Manager container published no tags, so no analytics cookies are set even after you accept. Before we add a tag that sets cookies, we will list those cookies in the table below.
Legal basis: your consent, which you can withdraw at any time.
Live chat (only with your consent)
The chat window is provided by Crisp and is not loaded at all until you accept. Once loaded, Crisp processes your chat messages, any name or e-mail address you type into the chat, and technical data such as your IP address, browser and device type and the page you are on. See Crisp’s privacy policy.
Legal basis: your consent for loading the chat and its cookies; for the content of your messages, the steps you ask us to take before a possible contract and our legitimate interest in answering you.
Videos
Video thumbnails are served from this site. The YouTube player (from youtube-nocookie.com) is loaded only when you press play; from then on Google receives your IP address and data about the playback under its privacy policy. Links that say “Watch on YouTube” take you to YouTube itself.
Legal basis: your request when you start a video.
Documentation
Fonts and images on the site and in the documentation at /docs/ are served from this site itself. The docs search runs in your browser and sends your search terms nowhere. The cookie banner, Tag Manager and the live chat work on the docs exactly as on the rest of the site.
When you write to us or call us
When you e-mail info@profelis.com.tr, call one of our offices or write in the chat, we receive what you send: usually your name, work e-mail address, company, phone number and your message (for example, details about your environment for a demo or a license).
We use it to answer you and to follow up on the request you made. Legal basis: the steps you ask us to take before a possible contract, and our legitimate interest in answering enquiries.
Who receives your data, and transfers abroad
We share personal data only with the service providers that run parts of this site, each for the purpose described above:
- GitHub, Inc. (United States): hosting of the site, the docs and the release archive.
- Google: Google Tag Manager and any tags in it, and the YouTube player.
- Crisp IM SAS (France): the live chat, only after you accept.
- Our e-mail provider, which stores the messages you send us.
These providers process data outside Türkiye, and some outside the European Economic Area. Where you accept cookies or start the chat or a video, the transfer is based on your consent; otherwise it takes place under the conditions the applicable law sets for transfers abroad. We may also disclose data to public authorities where the law requires it.
How long we keep it
- E-mails and chat conversations: for as long as we need them to handle your request and any work that follows from it, and then deleted, unless a legal obligation (for example, on keeping commercial correspondence) requires us to keep them longer.
- Your cookie choice: in your own browser until you clear it.
- Hosting logs, chat technical data and Google data: kept by GitHub, Crisp and Google for the periods described in their own policies.
Your rights
You can ask us whether we process personal data about you and for a copy of it; ask us to correct, delete or restrict it; object to processing based on our legitimate interests; ask for data you gave us in a portable format; and withdraw your consent at any time. You also have the rights listed in Article 11 of the Turkish Personal Data Protection Law No. 6698 (KVKK), which the Turkish version of this notice describes in full.
If you think we have not handled your data properly, you can complain to the Turkish Personal Data Protection Authority (kvkk.gov.tr) or, if you are in the EU or EEA, to the data protection authority where you live.
How to make a request
Send your request by e-mail to info@profelis.com.tr, or by post to Cloud Native Teknoloji Bilişim ve Danışmanlık Ticaret ve Sanayi Anonim Şirketi, Aziziye Mah. Vali Doktor Reşit Sk. No: 6 İç Kapı No: 1, Çankaya / Ankara, Türkiye. Tell us who you are and what you are asking for, so we can find your data and answer you. We answer free of charge and within 30 days at the latest.
Changes to this notice
When what the site collects changes, we update this page and the date at the top.